Client FAQs



How do I pay for a service? How much in advance do I need to make an appointment? Can I tip the service provider? What kind of products do you use for your service? Will I be charged for Spafoo? How do I book a service? What if I didn’t enjoy my service or my provider? What type of services do you offer? Can I provide my own products? Do all Service Providers have certification? How do I make an appointment? Do you do large events? Will I be charged immediately if I request an appointment in advance? How do I rate my provider and service? What is the Spafoo app? How do I get the app? Is Spafoo App currently available to all users? Is this app offered throughout the United States? How do I register as a new client? I have disconnected my mobile phone. Will my service continue to work? Can a service be paid with a debit/credit card that is NOT in my name? How do I reschedule and/or cancel an appointment? Is a password needed for the Mobile App? What if I forget my password? How do I log out?